Legal Officer

Job Description:

· Issuing Legal notices

· Filing cases/ representing cases in Appropriate courts

· Handling police complains

· Handling Compliance Cases

· Drafting / vetting all agreements/ deeds

· Enquiring into fraud

· Maintaining legal records

· Legal Opinions to Management

Zonal Manager – West / East Zone – India

Key roles and responsibilities

* The Zonal Manager is the chief representative of company at the Zonal level and will be based out of the respective Zonal Headquarters;
* Should own the business plan and responsible for P&L of the assigned Zone
* Responsible for developing the overall business growth plan for the assigned Zone/State, building an efficient team and evaluation/identification of geographies for business expansion and improving the e organization’s penetration in the State;
* He/she is directly responsible to build and manage micro-finance portfolio focused on rural population based on Group lending methodology;
* Responsible for planning and phasing out the manner with which the existing operations can be expanded & sustained;
* Evaluate the potential for sustained growth for the organization in the Zone;
* Collaborate with his respective team of Divisional Managers and the Chief Operating Officer to determine desirable targets, with respect to outreach, branch expansion and portfolio;
* Provide overall direction that enables the achievement of such targets, while maintaining quality portfolio;
* Monitor performance and develop Key Results Areas for performance evaluation of the staff.
* Plan and coordinate training programs for the staff;
* Ensure adequate staff for various functions at various levels; manage healthy resource productivity.
* Engage in maintaining relationships with various external stakeholders necessary to promote the vision and mission of the organization;

Areas of competency:

Managing a business as whole, strong evaluation skills, a business leader and problem solver, strong people management skills

Ideal profile

* Demonstrated experience in managerial positions and managing a large team;
* 1-3 years of experience in Micro Finance, Agri-business, Banking, or FMCG requiring management of operations spread across diverse geographies;
* Ability to gather market intelligence with experience in start-up initiatives
* Skilled to envision future expansion plans in attaining Company’s overall objectives;
* Must have familiarity with State regulations, population demographics and socio-economic dynamics;
* Willingness to travel throughout the State of operation and comfortable with flexible working hours;
* Ability to communicate and interact with officials at all levels in the industry and the Government;
* Must be Fluent in English and the language of the State.

Helpdesk Manager – South India

Tasks/Responsibilities:

* The Helpdesk Manager will be responsible for the performance of his assigned team on SLAs committed.
* Proper communication within the team and escalate the related issues to the Management for timely resolution
* Adhere to Service Level Agreements / Benchmarks
* To conduct daily team briefing
* Introduce and refine measures supporting and enhancing quality of delivery of Helpdesk team.
* Organizing and scheduling resources.
* Constant monitoring Team performance, evaluation and feedback to the Management
* Generate daily/ weekly/ monthly/ quarterly/ annual reports for the purpose of internal and external use
* To build congenial work environment to reduce the stress among the team members and boost their morale
* Carry out Team members performance review at the regular intervals
* Allocate proper shifts and sanction weekly offs for Helpdesk Executives
* Identifying training needs for the team communication thereon

Skills/qualifications/experience:

* 1-2years of team (10 or more team members) handling experience on Helpdesk Ticket Management Solution or Microsoft based desktop support. Must have a valid passport and should be ready to travel abroad as per business needs.
* Experience in a service support/service delivery environment for Rural market desirable
* Customer Service orientated, assimilate with co-employees, potential for learning and enhancing own skill set
* Excellent working knowledge of Microsoft Windows, MS Office and other Desktop tools. Basic knowledge about networking desirable.

Tele Sales – team leaders

3-5 years experience in Yellow Pages Industry with knowledge of a handling a team size of 4-5 tele sales staff. To take responsibility of the tele sales team to achieve the team targets.Will report to Sales Manager.

Sales managers – Chennai

3-5 years experience in Yellow Pages Industry with knowledge of a handling a team size of 4-5 filed sales staff. To take responsibility of the premise sales team to achieve the team targets.

Oracle EBS Technical – Dubai / India

Oracle financial and Hrms modules exp – min 2 to 3 years

Experience in Customization and Interface,
Experience in Discoverer and XML publisher
Sound Knowledge in PL/SQL, Forms and reports
Should have worked in implementation projects experience, [Support experience not desirable]

Systems Analyst – Dubai

RESPONSIBILITIES

* Support /Maintain /Enhancement / Troubleshooting /Issue tracking/ SLA monitoring of

1. Contact Center Platform (.Net / SQL Server)

# IVR, CTI, ACD, CMS, Witness

2. Finance -GL System (Oracle / .NET)
3. TIBCO (Middleware)
4. Human Resource Management system (Oracle / .NET)
5. Internet Banking Platform (SQL Server / .NET)
6. MIS and Reporting
7. Share point Portal (WSPS)
8. Technical Documentation
9. Other Applications

* Monitors, plans, and coordinates the distribution of software and service packs, release and updates.

* Perform on-site and remote technical support.
* Maintains excellent communication on all tasks and projects.
* Creates and maintains good technical documentation.
* Performs other duties as assigned.

Oracle DBA – Dubai

ORACLE DBA – Experience 4 to 6 Years

Job description: Multi-years experienced Oracle DBA to provide on-going database administration support for Oracle RDBMS based systems And Oracle Application servers. Responsibilities include all general database administrative works, such as:

1. Oracle software installation, upgrade, and patch. Primary
Oracle versions are 9i and 10G.
2. Oracle Installation, upgrade and configuration of Application server 10g.
3. Database creation and migration.
4. Database capacity planning.
5. Database objects creation and maintenance.
6. Database backup and recovery.
7. Database problem diagnostics and resolution.
8. Database monitoring script writing.
9. Experiences in installation, upgrade and managing Oracle Portal 3.0.9 and 10g.
10. Experiences and knowledge of RMAN, RAC.
11. Experiences and knowledge of Oracle OEM.
12. Database operational documentation for new databases when it is needed
14. Unix (AIX) working experience.
14. Multi-tasking ability, Trouble shooting skills required.
15. Effective communication skills with DBA technical issues and
resolutions.
16. Follow established technical standards in regard of
database environment creation and maintenance.

Oracle CRM -Technical – Dubai

CRM candidate who should have earlier Production support exposure, technically sound in Oracle CRM, Oracle database (PL/SQL) and Java knowledge is preferable. experience in Sales and marketing modules will be an added advantage

Director – Data Management

Job responsibilities:

Promote and support the implementation of the overall DM vision and strategy, including defining goals and objectives for each region that is in line with this strategy

Ensure resources are managed across each region, including recruitment, training development, motivation and retention issues

Provide accurate forecasting figures for the annual budget and manage P&L throughout the year to ensure that the budgetary goals are met or exceeded

Oversee the coordination of data management operations and project deliverables, ensuring productivity and quality are in line with overall functional expectations

Ensure compliance with relevant regulations and operating guidelines
Lead and support the continuous improvement and implementation of processes and technologies within DM

Undertake the full range of duties relevant to the leadership, management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives

Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner

Participate in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales.